Last Updated: [Date, e.g., Sep 23, 2025]
1. Introduction
Welcome to Helloji.site (“Helloji,” “we,” “us,” or “our”). We operate the Helloji video chat platform and related services (collectively, the “Service”). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Please read this policy carefully. By accessing or using Helloji, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service. If you do not agree with the terms of this policy, please do not access or use the Service.
2. Information We Collect
We collect information to provide, improve, and secure our Service. The information we collect can be grouped into the following categories:
A. Information You Provide Directly to Us
Account Information: When you register an account, we collect data such as your username, gender, and date of birth to create your profile.
Profile Information: You may choose to add additional details to your profile, such as photos, videos, bios, and interests. This information is publicly visible to other users. Adding certain content may require you to grant us access to your device’s camera or photo library.
Communications: When you contact our customer support team or report an issue, we collect your messages, email address, and any other information you provide. We also process the content of your chats and interactions with other users on the platform as part of operating the Service.
Sensitive Information: You may choose to provide information that is considered sensitive in your jurisdiction (e.g., ethnic origin, sexual orientation, religious beliefs). By voluntarily providing this sensitive information, you explicitly consent to our processing of this data for the purpose of displaying it on your public profile.
B. Information Collected Automatically
Usage Data: We collect information about your activity on Helloji, such as how you use the service (time logged in, features used, searches), how you interact with other users, and the content you view.
Device Information: We collect technical data from the device you use to access Helloji, including your IP address, unique device identifiers, operating system, browser type, and mobile network information.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
C. Information from Third Parties
Social Media Logins: If you log in using a third-party service like Facebook, we may receive information from that service (e.g., your name, profile picture, age range) as permitted by your privacy settings on that platform.
Payment Processors: All payments are processed through third-party platforms like the Google Play Store or Apple App Store. We do not collect or store your full credit card details. We only receive confirmation and details of your transaction necessary to activate your premium status.
3. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Maintain the Service: To create and manage your account, facilitate connections with other users, and provide customer support.
To Improve and Develop New Features: To analyze user behavior, conduct research, and develop new products and features based on user preferences.
To Communicate with You: To send you service-related messages, administrative updates, and respond to your inquiries.
For Safety and Security: To monitor and prevent fraud, abuse, and other harmful activities, and to enforce our Terms of Service.
For Legal and Compliance Reasons: To comply with applicable laws, regulations, and legal processes.
4. How We Share Your Information
We do not sell your personal data. We may share your information in the following limited circumstances:
With Other Users: Information you post on your public profile or in public chats is visible to other users.
With Service Providers: We engage trusted third-party companies to perform services on our behalf, such as data hosting, analytics, customer support, and payment processing. These providers are contractually obligated to handle your data securely and confidentially.
For Legal Reasons: We may disclose your information if required by law, such as in response to a subpoena or court order, or to protect our rights, property, or safety, or the rights of our users.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
5. Your Rights and Choices
You have control over your personal information:
Access and Updating: You can review and update your account information directly within the Helloji app settings.
Device Permissions: You can manage the permissions you grant to the Helloji app (e.g., location, camera, photos) through your device’s settings.
Account Deletion: You can delete your account at any time using the functionality within the app.
Data Requests: You have the right to request access to, correction of, or deletion of the personal data we hold about you. To make such a request, please contact us at helloji93041@gmail.com. For security purposes, we will need to verify your identity before processing your request.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. After you delete your account, we may retain some data for a limited period (e.g., up to 6 months) for safety, security, and fraud prevention purposes. We will then delete or anonymize your information.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for keeping your account password confidential.
8. Children’s Privacy
Our Service is strictly for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that a user is under 18, we will immediately terminate their account and delete their information. If you believe a user is under 18, please report them using the in-app reporting feature.
9. International Data Transfers
Your information may be transferred to and processed on servers located outside of your country. We take steps to ensure that your data is protected in accordance with this Privacy Policy and applicable data protection laws.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: helloji93041@gmail.com